Privacy Policy and Data Protection

Our Privacy Commitment

At Evarinthosa, we take your privacy seriously and are committed to protecting your personal information in accordance with Australian privacy laws.

This policy explains how we collect, use, store, and protect your personal information when you use our services.

Information We Collect

We collect information that you provide directly to us and some information automatically when you use our website or services.

• Contact details including name, email address, phone number, and postal address
• Financial information relevant to our planning discussions and consultations
• Communication records including emails, phone calls, and consultation notes
• Website usage data including pages visited, time spent, and technical information

How We Use Your Information

We use your personal information for legitimate business purposes related to providing our financial planning services.

• Provide personalized financial planning consultations and ongoing support
• Communicate with you about your subscription, appointments, and relevant updates
• Improve our services based on feedback and usage patterns
• Comply with legal obligations and regulatory requirements

Legal Basis for Processing

We process your personal information based on several legal grounds under Australian privacy law.

Information Sharing and Disclosure

We do not sell your personal information and only share it in limited circumstances.

• With service providers who assist us in delivering our services (under strict confidentiality agreements)
• When required by law, court order, or regulatory authority
• To protect our rights, property, or safety, or that of our clients or others

Data Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Generally, this is for the duration of your subscription plus seven years for financial records as required by law.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information.

• Access - Request a copy of the personal information we hold about you
• Correction - Request correction of inaccurate or incomplete information
• Deletion - Request deletion of your information where legally permissible
• Restriction - Request that we limit how we use your information
• Complaint - Lodge a complaint with the Office of the Australian Information Commissioner

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience and provide personalized content.

Detailed information about our cookie practices is available in our separate Cookie Policy.

Third-Party Services

We may use third-party services for payment processing, analytics, and communication tools. These providers have their own privacy policies and we recommend reviewing them.

Children's Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children.

18+ only

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through our website, and the updated policy will show the revision date.

Contact Us About Privacy